I'll be out of town when I'm due for my next refill. Can I get an early refill?

If you are traveling elsewhere within the United States, you can change your shipping address in your XYON account. Check out this article for assistance with this step:

How do I update my shipping address?

You can reschedule your refill directly from your XYON account if you will be travelling outside of the US.

If you need to reschedule your upcoming refill, please follow the steps below:

  1. Click on the Manage button from that section and choose the Reschedule next order option
  2. You will be brought to a new page with your next billing date information. Choose your preferred refill billing date from this page, and confirm the date by clicking Reschedule order.

Please allow 2-3 business days for compounding and shipping of your order. This date does not reflect your guaranteed shipment date.

If you have additional questions, or need further assistance email us at help@xyonhealth.com or contact us here.