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title: Medical Care | Help Centre Canada
description: Want to learn more about the consultation process with your specialist physician?
---

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1. [Help Centre Canada](https://help.xyonhealth.com/kbcan)
2. [Medical Care](https://help.xyonhealth.com/kbcan/medical-care)

# Medical Care

 Want to learn more about the consultation process with your specialist physician?

- [Can I speak to a doctor at any time while using my medication?](https://help.xyonhealth.com/kbcan/can-i-speak-to-a-doctor-at-any-time-while-using-my-medication)

## Consultation Questions

- [How much does the consultation cost?](https://help.xyonhealth.com/kbcan/faq/how-much-does-the-consultation-cost)
- [How does the prescribing physician determine if I have pattern hair loss?](https://help.xyonhealth.com/kbcan/faq/how-does-the-prescribing-physician)
- [Can I book an appointment with Dr. Hasson?](https://help.xyonhealth.com/kbcan/faq/can-i-book-a)
- [How will the prescribing physician review my information? Is a video chat necessary?](https://help.xyonhealth.com/kbcan/faq/how-will-the-prescribing-physician)
- [How do I get a prescription?](https://help.xyonhealth.com/kbcan/faq/how-do-i-get-a-prescription)
- [Is my personal information secure and confidential?](https://help.xyonhealth.com/kbcan/faq/is-my-personal-information-secure-and-confidential)
- [What is the cost of subsequent visits?](https://help.xyonhealth.com/kbcan/faq/what-is-the-cost-of-subsequent-visits)
- [How do I know if I'm eligible](https://help.xyonhealth.com/kbcan/faq/how-do-i-know-if-im-eligible)
- [How long does it take to get a consultation?](https://help.xyonhealth.com/kbcan/faq/how-long-does-it-take-to-get-a-consultation)

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- [My XYON Account](https://help.xyonhealth.com/kbcan/my-xyon-account#main-content)

    - [How to use my XYON account?](https://help.xyonhealth.com/kbcan/my-xyon-account#how-to-use-my-xyon-account)
    - [Subscription Pricing and Payment](https://help.xyonhealth.com/kbcan/my-xyon-account#subscription-pricing-and-payment)
- [Shipping](https://help.xyonhealth.com/kbcan/shipping#main-content)

    - [My Subscription Orders](https://help.xyonhealth.com/kbcan/shipping#my-subscription-orders)
- [About XYON](https://help.xyonhealth.com/kbcan/about-xyon)
- [Medical Care](https://help.xyonhealth.com/kbcan/medical-care#main-content)

    - [Consultation Questions](https://help.xyonhealth.com/kbcan/medical-care#consultation-questions)
- [Contact Us](https://help.xyonhealth.com/kbcan/contact-us)

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