If I start a subscription with topical finasteride can I switch midway to topical dutasteride? What is the process?
Before discontinuing your current treatment, you will need to consult with a physician to discuss beginning a new treatment for your hair loss.
In order to complete this from your XYON account:
- Log into your XYON account.
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Choose your Active Subscription from your Account Overview page.
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You will be brought to a new page with your subscription details. Click on Manage in the top right corner of your subscription.
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Choose Request Treatment Change from the drop-down menu options.
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You will then complete an updated intake form for the prescribing physician. You can specify the treatment that you would like to switch to during this step.
Please note that there will be an updated invoice and subscription if you are prescribed a new treatment.
If you have obtained a new prescription elsewhere and would like to cancel your current XYON subscription, please reach out to The XYON Experience Team at help@xyonhealth.com.