1. Help Centre Canada
  2. My XYON Account
  3. Subscription Pricing and Payment

How does the subscription payment work?

Your annual subscription will be billed to the credit card you have provided in 90 intervals, each time a 90-day supply of your treatment is compounded shipped.

You can reschedule your next order date directly through your XYON account using the following steps.

  1. Choose the option to "Manage Subscription" from the menu and click on the blue Manage Subscription button again from that section
  2. You will be brought to a new page with your subscription details and the button Manage in the top right corner of the subscription.
  3. Choose Reschedule Upcoming Order from the drop down menu options.

At the end of the twelve-month prescription, we will remind you to follow up with a prescribing physician via the XYON platform to renew the prescription.