Your annual subscription will be billed to the credit card you have provided in 90 intervals, each time a 90-day supply of your treatment is compounded shipped. This is to ensure that you do not have any gaps in your treatment schedule.
You can reschedule your refill directly from your XYON account using the following steps:
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Log into to your account here.
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Click on the Manage button from that section and choose the Reschedule next Order option
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You will be brought to a new page with your next billing date information. Choose your preferred refill billing date from this page, and confirm the date by clicking Reschedule order.
Please allow 2-3 business days for compounding and shipping of your order. This date does not reflect your guaranteed shipment date.
If you have additional questions, or need further assistance email us at help@xyonhealth.com or contact us here.
At the end of the twelve-month prescription, we will remind you to follow up with a prescribing physician via the XYON platform to renew the prescription.