Can I reschedule my refill dates?

Are you heading on vacation, or on a work trip? Or just need to move your upcoming refill? Check out this article to learn how to reschedule your upcoming refill from your XYON account.

You can reschedule your refill directly from your XYON account using the following steps: 

  1. Click on the Manage button from that section and choose the Reschedule next Order option.
  2. You will be brought to a new page with your next billing date information. Choose your preferred refill billing date from this page, and confirm the date by clicking Reschedule order.

Please allow 2-3 business days for compounding and shipping of your order. This date does not reflect your guaranteed shipment date.

If you have additional questions, or need further assistance email us at help@xyonhealth.com or contact us here.