---
title: Shipping | Help Center
description: Have questions about updating your shipping details?
---

[Skip to content](https://help.xyonhealth.com/faq/shipping#main-content)

English

Show submenu for translations

[Contact us here](https://help.xyonhealth.com/faq/kb-tickets/new)

![xyon logo black.png\]](https://help.xyonhealth.com/hs-fs/hubfs/xyon%20logo%20black.png?height=40&name=xyon%20logo%20black.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us here](https://help.xyonhealth.com/faq/kb-tickets/new)
- Go to xyonhealth.com

 Go to xyonhealth.com

 Have a question? We're here to help.

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.xyonhealth.com/faq)
2. [Shipping](https://help.xyonhealth.com/faq/shipping)

# Shipping

 Have questions about updating your shipping details?

- [What should I do if I receive a damaged item or an incomplete order?](https://help.xyonhealth.com/faq/what-should-i-do-if-i-receive-a-damaged-item-or-an-incomplete-order)
- [Do I have to pay for shipping?](https://help.xyonhealth.com/faq/do-i-have-to-pay-for-shipping)

## My Subscription Orders

- [How do I update my shipping address?](https://help.xyonhealth.com/faq/how-do-i-update-my-shipping-address)
- [How long will it take to receive my order?](https://help.xyonhealth.com/faq/how-long-will-it-take-to-receive-my-order)
- [I’ll be out of town when I’m due for my next refill. Can I get an early refill?](https://help.xyonhealth.com/faq/ill-be-out-of-town-when-im-due-for-my-next-refill.-can-i-get-an-early-refill)
- [I live outside of the United States and Canada. Can I get a prescription?](https://help.xyonhealth.com/faq/i-live-outside-of-the-united-states-and-canada.-can-i-get-a-prescription)
- [How can I track my order?](https://help.xyonhealth.com/faq/can-i-track-my-order)
- [How can I find out the status of my order?](https://help.xyonhealth.com/faq/how-can-i-find-out-the-status-of-my-order)

See less ▼

- [My XYON Account](https://help.xyonhealth.com/faq/my-xyon-account#main-content)

    - [How to use my XYON account](https://help.xyonhealth.com/faq/my-xyon-account#how-to-use-my-xyon-account)
    - [Subscription Pricing and Payment](https://help.xyonhealth.com/faq/my-xyon-account#subscription-pricing-and-payment)
- [About XYON](https://help.xyonhealth.com/faq/about-xyon)
- [Shipping](https://help.xyonhealth.com/faq/shipping#main-content)

    - [My Subscription Orders](https://help.xyonhealth.com/faq/shipping#my-subscription-orders)
- [Medical Care](https://help.xyonhealth.com/faq/medical-care)
- [Hair Loss Conditions](https://help.xyonhealth.com/faq/hair-loss-conditions)
- [Offerings available through XYON](https://help.xyonhealth.com/faq/offerings-available-through-xyon)
- [Contact Us](https://help.xyonhealth.com/faq/contact-us)

[![Chill listening crop-3](https://help.xyonhealth.com/hs-fs/hubfs/xyon%20logo%20black.png?width=80&height=24&name=xyon%20logo%20black.png "Chill listening crop-3")](http://xyonhealth.com)

Help Center

Copyright © 2026, XYON Health Inc.