If I start my hair loss journey with topical finasteride, can I switch midway to topical dutasteride? What is the process?
Before discontinuing your current treatment, you will need to consult with a physician to discuss beginning a new treatment for your hair loss.
In order to complete this from your XYON account:
- Log in to your XYON account.
- Choose your Active Subscription from your Account Overview page and select the View & Manage option.
- Choose Request Treatment Change from the menu options.
- You will then complete an updated intake form for the prescribing physician. You can specify the treatment that you would like to switch to during this step.
- You will be asked whether you’d like to continue with an Automated Refill and an On-demand Refill plan.
Please note that an updated invoice and subscription will be issued if you are prescribed a new treatment.
If you have obtained a new prescription elsewhere and would like to cancel your current XYON subscription, please reach out to The XYON Experience Team at help@xyonhealth.com.